Remote Help

We can be on the machine without an on-site service call.

Your technician creates a Quick Connect invite when you call. Enter the invite code they read to you. Enter it below, or download the Windows / Mac helper first if they asked you to.

Enter the session code

Codes expire quickly. If it fails, ask for a new one.

Opens https://ajatech.rmmservice.com/connect/#/ with your invite code. Confirm the code on that page if Ninja asks, then run the helper.

Download Quick Support

Use these only if your technician asked you to run the temporary Ninja agent before the session.